tag:blogger.com,1999:blog-5096715693222143722024-03-05T11:55:22.086+00:00eSignature in Action<b>A view from the sharp end of Digital Transformation.</b>Kevin Boylehttp://www.blogger.com/profile/06677969010120259408noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-509671569322214372.post-34416362247749183202014-10-02T17:01:00.001+01:002014-10-02T17:01:06.416+01:00The Answer is a Number: Assesing the Value of Cloud Solutions<div style="color: #333333; font-family: Arial, sans-serif; font-size: 15px; line-height: 20px; margin-bottom: 1em; margin-top: 1em;">
<img alt="" class="left" data-mce-src="http://m.c.lnkd.licdn.com/mpr/mpr/p/3/005/08b/067/3deff86.jpg" src="http://m.c.lnkd.licdn.com/mpr/mpr/p/3/005/08b/067/3deff86.jpg" style="float: left; margin-bottom: 1em; margin-right: 1em; max-width: 606px;" />O<em>rganisations know that they are losing money on un-adopted technology. Getting ‘shelfware’ off the books is often viewed as a minor victory, but what of the value that could, and should have been delivered by this unused technology?</em></div>
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Unlike traditional software licensing models, many Cloud solutions have pricing structures based on usage. Value, therefore, is delivered as a function of the number of successful transactions. Clearly, if no transaction occurs, no value is delivered, but even when solutions are adopted and users are transacting successfully, we often don’t know how to assess their value beyond ‘ease of use’.</div>
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The upshot is that when an organisation goes through a period of cost cutting, the op-ex, subscription-based pricing models of Cloud solutions means that they are often first in the firing line. If we’re not correctly evaluating the potential of those solutions to deliver quantifiable value, we have no idea if we’re trimming off the excess or cutting into muscle.</div>
<div style="color: #333333; font-family: Arial, sans-serif; font-size: 15px; line-height: 20px; margin-bottom: 1em; margin-top: 1em;">
Electronic Signatures and Digital Transaction Management make an interesting case-in-point. Most transactions save paper, ink and postage, so there are significant per-transaction savings even before human-related costs are factored in. When you include economies relating to overheads such as track and chase, archiving, retrieval and audit, these savings can become extremely compelling indeed. In order to assess cost savings, however, you need metrics: how much time saved is per senior resource and what is the cost associated with that time? What are we spending on storing of paper contracts in a fire-proof facility? The list goes on.</div>
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Remember, these costs might well be distributed across multiple cost-centres. It is therefore important to assess the value brought to the organisation as a whole, rather than to a single business unit. Expressing that value in way that makes sense to a cost-sensitive CFO is essential. Value expressed in time saved is one thing, value expressed in dollars and cents is another.</div>
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Lack of adoption of a solution tends to be a business problem rather than a technology problem. Once you have quantified a solution’s potential value, you’ll need to create a vision for change to close the gap between that value, and the value your organisation is actually getting.</div>
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The next time you identify un-adopted software in your organisation, as yourself “what value am I missing out on by not fully adopting?” And remember: the answer is a number.</div>
<div style="color: #333333; font-family: Arial, sans-serif; font-size: 15px; line-height: 20px; margin-bottom: 1em; margin-top: 1em;">
<em><a data-mce-href="https://www.linkedin.com/profile/view?id=2694785" href="https://www.linkedin.com/profile/view?id=2694785" style="color: #006699; outline: medium;" target="_blank"><em>Kevin Boyle </em></a></em><em>is an eSignature and Digital Transaction Management specialist with </em><em><a data-mce-href="https://www.docusign.co.uk/" href="https://www.docusign.co.uk/" rel="nofollow" style="color: #006699; outline: medium;" target="_blank"><em>DocuSign</em></a>. Connect on <a href="https://www.blogger.com/null" style="color: #006699; outline: medium;" target="_blank">LinkedIn</a>,</em> <em>follow on <a data-mce-href="https://twitter.com/eSigInAction" href="https://twitter.com/eSigInAction" rel="nofollow" style="color: #006699; outline: medium;" target="_blank"><em>Twitter</em></a>.</em></div>
Kevin Boylehttp://www.blogger.com/profile/06677969010120259408noreply@blogger.com0tag:blogger.com,1999:blog-509671569322214372.post-61996583616963954822014-08-18T09:31:00.003+01:002014-08-18T19:33:07.465+01:00From Candle to Lightbulb: Making Technology Disruptive<div class="separator" style="clear: both; text-align: left;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhL1GYZupP5jxO7t4DpFEXEjeKy6fcBNO-j38VuOApNiqhH3lN1viv5tyQVXfLJDd0a3MlW986K_m_RZN7C_Is4wcbTfXBZiT0q63Pu3nWKM9wcnGCCcTkI-ac1GdC20USycl2TyMX7axI/s1600/light-bulb-candle.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhL1GYZupP5jxO7t4DpFEXEjeKy6fcBNO-j38VuOApNiqhH3lN1viv5tyQVXfLJDd0a3MlW986K_m_RZN7C_Is4wcbTfXBZiT0q63Pu3nWKM9wcnGCCcTkI-ac1GdC20USycl2TyMX7axI/s1600/light-bulb-candle.jpg" /></a><em style="line-height: 20px;"><span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">Those in charge of Digital Transformation programs should remember that the light-bulb was not invented by trying to improve the candle. Digital Transformation should involve re-thinking how business is done, rather than simply using new technology to replicate old processes.</span></em></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: Arial, sans-serif; font-size: 11.5pt; line-height: 15pt;">Recently, it seems that every innovator is describing their new
technology as disruptive. This isn’t surprising; only by disrupting the status
quo can real progress be made.</span></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">eSignature and Digital Transaction Management are disruptive
technologies in the true sense of the term in that they are displacing
existing, paper processes. The reality, though, is that disruption is just
another word for change, and change needs to be managed.<o:p></o:p></span></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">Those of us in implementation know that the same technology used
in different contexts can realise wildly different levels of success. One
large, multinational consulting organisation, for example, noticing the amount
of time employees were spending on social media, spent millions deploying a
Facebook-style ‘internal social networking’ website on their intranet. Nobody
uses it, because nobody sees any reason to.<o:p></o:p></span></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">Human nature is resistant to change. Individuals tend not to
want to modify their behaviour unless there is a very good reason to do so.<o:p></o:p></span></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">IT buyers must realise that it is no longer enough to procure
and deploy technology with the<span class="apple-converted-space"> </span><em>potential</em><span class="apple-converted-space"> </span>to be disruptive. They must create a
vision for change, manage progress towards that vision and<span class="apple-converted-space"> </span><em>make</em><span class="apple-converted-space"> </span>that technology be disruptive.<o:p></o:p></span></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">Cloud solutions can be deployed quickly and offer a
greatly reduced Time to Value without the need for investment in IT
infrastructure. Whether a technology is Cloud-based or not, however, its
ability to drive genuine, game-changing disruption depends on people.<o:p></o:p></span></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">Disruptive, transformative progress requires individuals who can
diagnose business problems, establish how technology will help solve these
problems, and make sure that those solutions are adopted.<o:p></o:p></span></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">To design transformative solutions, you need an appreciation of
the ‘art of the possible’ that only goes with specialist, technical knowledge
of the platform. To drive adoption, you need an understanding of the business
and the ability to mandate how individuals change their way of working.<o:p></o:p></span></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">Success depends having individuals with this combination of
business and technical skills available when you need them. Without these
elements, you end up with technology that doesn’t deliver as much value as it
should and you end up just improving the candle when what you really need is a
light-bulb.<o:p></o:p></span></div>
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<br /></div>
<div style="line-height: 15.0pt; margin-bottom: 12.0pt; margin-left: 0in; margin-right: 0in; margin-top: 12.0pt;">
<a href="https://www.linkedin.com/profile/view?id=2694785" target="_blank"><em><span style="color: #006699; font-family: "Arial","sans-serif"; font-size: 11.5pt; text-decoration: none; text-underline: none;">Kevin Boyle</span></em></a><em><span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;"> is
an eSignature and Digital Transaction Management specialist with </span></em><a href="https://www.docusign.co.uk/" target="_blank"><em><span style="color: #006699; font-family: "Arial","sans-serif"; font-size: 11.5pt; text-decoration: none; text-underline: none;">DocuSign</span></em></a><em><span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">. Follow on</span></em><span class="apple-converted-space"><i><span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;"> </span></i></span><a href="https://twitter.com/eSigInAction"><em><span style="color: #006699; font-family: "Arial","sans-serif"; font-size: 11.5pt; text-decoration: none; text-underline: none;">Twitter</span></em></a><em><span style="color: #333333; font-family: "Arial","sans-serif"; font-size: 11.5pt;">.</span></em></div>
Kevin Boylehttp://www.blogger.com/profile/06677969010120259408noreply@blogger.com1tag:blogger.com,1999:blog-509671569322214372.post-68630593963459435822014-07-28T13:14:00.000+01:002014-08-18T09:35:18.433+01:00Making it happen – Five Steps to Ensure your eSignature Project is Successful<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjEsKbWfoGdhUIuf8Bs91t9mRq-nPiq2A_IixKLtghbJwAWFOOBAMuMyytRFB5EaiYGpPT_5e7e-HIyKOCsfA-ho8IfkX4smgEVJnmy7DbWqwsTvFJIBMPwMvjOzBIi87KC2AT4g64POYQ/s1600/Resist-Change_0.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjEsKbWfoGdhUIuf8Bs91t9mRq-nPiq2A_IixKLtghbJwAWFOOBAMuMyytRFB5EaiYGpPT_5e7e-HIyKOCsfA-ho8IfkX4smgEVJnmy7DbWqwsTvFJIBMPwMvjOzBIi87KC2AT4g64POYQ/s1600/Resist-Change_0.jpg" /></a></div>
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<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><i><span lang="EN-GB" style="color: #666666;">Trying to make meaningful changes to the way in which
people work usually results in resistance. </span></i><i><span style="color: #666666;">Whatever
the type or source, you will need to overcome this resistance in order to
achieve success with your eSignature and Digital Transaction Management projects.</span></i><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-GB" style="color: black;">Whether
the push-back is explicit (“our legal department will never will never accept
this…”) or implicit (“I don't really want to change the way I work, so I
won't”), </span><span style="color: black;">here are five pointers on how to ensure adoption and achieve
value:</span><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><span lang="EN-GB" style="color: black;">1. Get buy-in from your legal team</span></b><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-GB" style="color: black;">I
have long since ceased to be surprised when, long after an organisation has
done their due diligence and the lawyers have given the go-ahead for an
eSignature project, a stakeholder assures me that there’s no way that legal/risk/compliance
will let it happen. It's good that senior people consider legal implications
when </span><span style="color: black;">doing business; unfortunately (but understandably) their grasp of
the issues often falls short of that of their specialist colleagues.</span><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: black;"><br /></span>
<span style="color: black;">
Involve your legal team from the beginning; once they're satisfied, ensure that
their opinion is communicated to the relevant stakeholders.</span><br /><span style="color: black;">
Moreover, help your legal team understand what life would be like for them if the
risks implicit in executing contracts on paper went away; a Chief Legal Officer
can make a powerful Executive Sponsor.</span><br /><span lang="EN-GB" style="color: black; line-height: 115%;">
Engaging Professional Services is an effective way of closing the gap between
the potential value of your investment and the value that you’re actually
realising. Find a vendor with the relevant expertise and make use of it; don’t
try to re-invent the wheel.</span></span><br />
<span style="color: black; font-family: Arial, Helvetica, sans-serif;"></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: black;"><br /></span><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><span lang="EN-GB" style="color: black;">2. Identify the people who can make the project happen</span></b><span lang="EN-GB" style="color: black;">.</span><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-GB" style="color: black;">Getting
buy-in from someone who has enough clout to mandate that people change their
processes for the better is essential. With Cloud applications, Executive
Sponsors are often on the business side rather than the IT side. If your exec
board wants to see greater compliance, reduce cost or have contracts completed
quicker, use metrics such as cost savings, turn-around-time and volume to show <i style="mso-bidi-font-style: normal;">them</i> exactly how you’ll help them
achieve their objectives.</span><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><span lang="EN-GB" style="color: black;">3. Get the security stuff out of the way</span></b><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-GB" style="color: black;">Security
people, like lawyers, speak their own language. The only way to reassure a
security specialist is to let another security specialist do it for you. Get
your security team to talk directly to the vendor as soon as possible.</span><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><span lang="EN-GB" style="color: black;">4. Nominate a champion</span></b><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-GB" style="color: black;">Once
you’ve got the go-ahead, nominate someone to be responsible for driving your
Digital Transformation forward. Making their performance ratings dependent on
achieving measurable results often helps…</span><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><b><span lang="EN-GB" style="color: black;">5. Professional Services can help ensure adoption</span></b><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-GB" style="color: black;">Cloud
deployments differ from many traditional IT projects in that in the Cloud,
value is delivered in multiples of one transaction. The more transactions, the
greater the value realised.</span><span style="color: black;"></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div style="margin-bottom: .0001pt; margin: 0in;">
<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-GB" style="color: black;">The
technology itself is only one element that governs adoption; how well the
application is integrated into the users’ way of working and how you build your
DTM program to deploy more use cases are all important factors.</span><span style="color: black;"></span></span></div>
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<![endif]-->Kevin Boylehttp://www.blogger.com/profile/06677969010120259408noreply@blogger.com0tag:blogger.com,1999:blog-509671569322214372.post-77453431319891253942014-07-20T19:54:00.000+01:002014-07-29T09:55:16.946+01:00Assumed watertight - Taking the Guesswork out of Contract Execution with eSignature<div class="MsoNormal">
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgHTBflR88-2cMOWrzqzHaArn8vo8pMJk0RdNzXRrQSvDT16DXAkkFY6HlmqHD3bUFQlOi7mWYMdNvTItwfjasmbm0URtbukWJtWYcg2DML3he1GCYVnkdZaXAhFIzon6995CwEahIrhVg/s1600/assumption.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgHTBflR88-2cMOWrzqzHaArn8vo8pMJk0RdNzXRrQSvDT16DXAkkFY6HlmqHD3bUFQlOi7mWYMdNvTItwfjasmbm0URtbukWJtWYcg2DML3he1GCYVnkdZaXAhFIzon6995CwEahIrhVg/s1600/assumption.jpg" /></a></div>
<span lang="EN-GB"><span style="font-family: Arial, Helvetica, sans-serif;"><i><span style="color: #444444;">If you
regularly work with contracts, the chances are you routinely do business on the
basis of assumptions. There is a better way.</span></i><o:p></o:p></span></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">There is an interesting story of how David Geffen, the multimillionaire driving force behind Geffen Records and DreamWorks, got his first break. He was given a job at William Morris, a showbiz agency, on the basis of being a recent graduate of UCLA. The company duly wrote to the university to confirm that the applicant was a </span><i style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">bona fide</i><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;"> graduate. </span><span style="font-family: Arial, Helvetica, sans-serif; text-align: justify;">This left Geffen with a problem: he wasn’t. Undeterred, Geffen used his position in the company’s mailroom to intercept the letter from the university and alter it. The company got their confirmation, and a few years later Geffen was managing Crosby, Stills and Nash.</span></div>
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<span lang="EN-GB"><span style="font-family: Arial, Helvetica, sans-serif;">When
executing paper documents, we make assumptions that any signatures are authentic and that the document is unaltered. We make these assumptions because we have to: most of the
time, we’re not in a position to witness the signature of the document, nor do
we have specimen signatures for comparison.<o:p></o:p></span></span></div>
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<span lang="EN-GB"><span style="font-family: Arial, Helvetica, sans-serif;">In the
majority of cases, no authentication of the signatures (or, indeed of the
integrity of the document) is ever carried out until something goes wrong in
the process, often when someone says “that’s not what I signed” or “that’s not
my signature.” When that happens, of course, the damage has already been done. <o:p></o:p></span></span></div>
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<span lang="EN-GB"><span style="font-family: Arial, Helvetica, sans-serif;">Electronic
signatures allow you to secure your document and authenticate signatories before they sign. It is therefore possible to initiate and complete your transactions without leaving the digital world. </span></span><br />
<span lang="EN-GB"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></span>
<span lang="EN-GB"><span style="font-family: Arial, Helvetica, sans-serif;">Transacting in the Cloud, of course, requires you to entrust sensitive
data to another organisation. Ten
years ago, this might have seemed unthinkable, but particularly with the
success of Salesforce.com, there has been a realisation that a secure vendor
infrastructure combined with sound internal security policies can make the Cloud
the preferred option.<o:p></o:p></span></span></div>
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<br /></div>
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<span lang="EN-GB"><span style="font-family: Arial, Helvetica, sans-serif;">Standards
such as ISO 27001 and SSAE 16 allow like-for-like comparison of vendors and
show that all are not created equal. Your choice should be based not only on your own
organisation’s security requirements but on the vendor’s ability to allow for
authentication methods that are suitable for the type of transaction and help
streamline the process rather than hinder it.<o:p></o:p></span></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">Thousands of businesses have come to the conclusion that not only
are they not introducing risk by transacting in the Cloud, they are, in fact,
reducing it.</span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">Now, organisations
have to answer a different set of questions: “what competitive advantages can digital
transactions bring to my business?” and “in the face of increasing competition,
can I afford not to do this?”</span><br />
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<o:p></o:p></div>
Kevin Boylehttp://www.blogger.com/profile/06677969010120259408noreply@blogger.com0tag:blogger.com,1999:blog-509671569322214372.post-52858450769596064002014-07-20T18:30:00.004+01:002014-07-20T20:02:46.206+01:00A Recidivist Insider<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;">For well over ten years, I have been a recidivist insider.</span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;"><br /></span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;">During this time I have had the privilege of being invited to work within dozens of businesses, accompanying them on their journeys towards realising value from their Cloud projects. From overcoming initial reservations to creating business cases and making projects happen, I’ve tagged along for the ride.</span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;"><br /></span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;">Since 2010 I have been involved with all things transaction-based, and for some time led a cloud company whose product handled the deposit of paper cheques (or checks!) for US financial institutions. When I arrived on the scene people thought the idea was so risky as to be unworkable. Four years later, almost every US financial institution offers the facility.</span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;"><br /></span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;">eSignature (within the broader context of Digital Transaction Management) has mirrored Remote Deposit Capture in that it has accelerated from a standing start to the point where it has become inevitable. The big difference is that eSignature is a global phenomenon.</span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;"><br /></span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;">In early 2013 I joined DocuSign, where I support the implementation of eSignature and Digital Transaction Management programs across EMEA.</span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;"><br /></span></div>
<div class="MsoNormal" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">
<span style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;">At each stage in my journey through the Cloud, the fundamental requirement has remained the same: “help me to transact business digitally in a way that makes sense to me, keep my data secure and provide a reliable service”.</span></div>
<span style="background-color: white; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 18.200000762939453px;"><span lang="EN-GB"><br /></span></span>
<span style="background-color: white; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 18.200000762939453px;"><span lang="EN-GB">I can’t claim to be vendor-neutral, but I do intend that this blog should address some common issues that will be faced by organisations regardless of vendor.</span></span><br />
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<span style="background-color: white; color: #444444; font-family: Arial, Helvetica, sans-serif; font-size: 13px; line-height: 18.200000762939453px;">I want to help non-technical stakeholders to understand the concepts that will help them envision what their business would look like in a paperless world, and understand how to begin the transition to a fully digital workplace.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-GB">The bleeding edge has long since passed. Cloud, eSignature and Digital Transaction technology has been tried and tested. I’m here to tell you how others have made it work for them, and how you can make it work for your organisation.</span></span></div>
Kevin Boylehttp://www.blogger.com/profile/06677969010120259408noreply@blogger.com0